Keep the notice and clarify the requirement
Retain both sides, reference details, dates, diagrams, and any follow-up communication. If the required action is unclear, ask the issuing department directly. Do not assume a generic online deadline applies to your notice.
A useful document pack
- Original notice and any correspondence
- Address-linked inspection video and findings
- Written repair scope with identified component
- Applicable permit, inspection, and completion records
Ask what is necessary to address the defect
Have the provider distinguish the curb trap, house drain, lateral, and connection. The proposal should separate the required repair from optional improvements and explain approvals and surface restoration.
Confirm how the notice is closed
Ask the issuing department which evidence or inspection is needed. A paid invoice alone should not be assumed to close a notice. Keep the final recording and documentation with the property records.
Read the complete document checklist →
Confirm current requirements with the responsible department and the provider assessing your property.